Effective Date: 1.1.2025
Hello, and welcome to ¿and ask! We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we handle your information in a way that’s simple, clear, and respectful of your privacy rights under the General Data Protection Regulation (GDPR).
If you ever have questions, we’re here to help! You can reach out at org@and-ask.com.
Here’s the data we collect to provide you with the best experience:
Name
Phone Number
Company
Location (country)
Sector/industry
Type of team
Personal experience level in your field
Data You Provide While Using the App:
Situations described and questions asked
Inputs and interactions with the app
We process your data to:
Create and manage your account.
Tailor the app to your unique needs and deliver the best results.
Understand how the app is used and improve it through analytics.
Provide relevant advertisements.
Process payments securely using Stripe.
Generate invoices and meet tax obligations.
We’ll only process your data if we have a clear legal reason, like your consent, a legitimate business need, or a legal obligation.
Testimonials:
We may process personal information including your name and testimonial. Necessary for our legitimate interest of promoting our business
Where Your Data is Stored:
Currently, your data is stored securely in India. Soon, it will be migrated to Amazon Web Services (AWS), a globally trusted provider.
When We Share Your Data:
We share your data only when necessary, such as with:
Stripe for secure payment processing.
Third-party providers who help with analytics and advertising.
International Transfers:
If your data is transferred outside the EU/EEA, we use safeguards like Standard Contractual Clauses (SCCs) to protect it.
We retain your personalized data for one year after your contract ends unless we need it for tax or legal purposes. Anonymous data may be kept longer to help improve the app.
As an ¿and ask! user, you have rights! You can:
Access Your Data: Ask us what data we have about you.
Correct Your Data: Request updates to any incorrect information.
Delete Your Data: Ask us to erase your personal information.
Limit Processing: Restrict how we use your data.
Port Your Data: Request a copy of your data in a usable format.
Withdraw Consent: If you’ve given consent, you can change your mind anytime.
Simply email org@and-ask.com, and we’ll help.
We take your privacy seriously and have implemented measures to ensure your data is secure.
Encrypted Data Storage:
The personal data saved in our app is encrypted, ensuring it is protected against unauthorized access.
No Data Storage on the Website:
Our website does not store any personal data.
Trusted Providers:
We work with reputable service providers, such as AWS, who follow industry best practices for data security.
These steps ensure that your information remains safe while in transit and at rest.
While we work hard to protect your data, unexpected events can happen. Here’s how we’ll respond to a data breach:
As soon as we detect a breach, we’ll investigate to understand what happened and take steps to stop it.
If the breach poses a risk to your privacy, we’ll let you know within 72 hours.
We’ll explain what happened, how it affects you, and what steps you can take to protect yourself.
We’ll notify the appropriate data protection authority (e.g., Germany’s Data Protection Authority) within 72 hours.
We’ll take measures to prevent similar breaches in the future and keep you updated on our progress.
Our app doesn’t use cookies or tracking technologies.
This app is designed for professionals and businesses. We don’t knowingly collect data from individuals under 16.
We may update this Privacy Policy occasionally. If there are big changes, we’ll let you know on our website (www.and-ask.com).
This policy is available in English and German.
If you have any questions, concerns, or requests about this policy or your privacy rights, please don’t hesitate to contact us:
and ask
Hannah Nitschinger
Hoelderlinstr. 13, 71083 Herrenberg
Germany
org@and-ask.com